- Amiqus, the compliance platform powering customer and staff onboarding at scale across regulated sectors, agrees a three-year contract with Virgin Money to deliver AI-driven automation within Virgin Money’s business banking onboarding journeys.
- The partnership builds on the success of an initial 12-week pilot, which saw Amiqus reduce the time to undertake key ‘Know Your Business’ (KYB) processes to under two minutes.
- The success of the pilot programme greenlights the full rollout, with Amiqus now set to be fully integrated into Virgin Money’s onboarding system in 2026 for an initial three-year period.
The collaboration will see Amiqus’ scalable technology integrated directly into Virgin Money’s system, enabling faster decision-making, improved regulatory assurance, and a simple fully digital experience for new business customers.
Facilitating faster, seamless onboarding
Virgin Money engaged Amiqus through FinTech Scotland’s Financial Regulation Innovation Lab (FRIL) to solve their core challenge: how Virgin Money could use AI to strengthen quality control across digital and manual onboarding, ensuring compliance with regulatory obligations while meeting customer service objectives.
Over the initial pilot programme, Amiqus demonstrated their ability to:
- Reduce KYB check turnaround times to under two minutes.
- Support even stronger regulatory assurance through structured, real-time data.
- Improve customer experience through faster, low-friction onboarding.
- Provide scalability for deployment across wider banking operations.
Callum Murray, CEO and Founder of Amiqus, said: “Partnering with Virgin Money over the next three years, we’ll be supporting their business banking customer onboarding to make complex decisions faster at scale whilst also improving upon their already well renowned customer and product experiences.
Thanks to the FRIL programme via FinTech Scotland, we’ve been able to demonstrate both the capability and scalability of the Amiqus platform from initial pilot into live production with Virgin Money. I expect it’s the start of a long-running relationship where we’re able to move at pace, creating positive outcomes for both their clients and internal compliance teams and we’re proud to play our part in their success.”
Left to right: David Blainey, Digital Product Owner, Business Banking, Virgin Money; Callum Murray, CEO and Founder, Amiqus; Graeme Sands, Director of Digital Business Banking, Virgin Money; Cristina Escobar, Sales Director, Amiqus; Richie Stewart, Senior Commercial Manager, Amiqus
A scalable capability built for regulated oversight
By combining real-time data insights and automation, Amiqus gives Virgin Money instant access to company filings, shareholder information, supporting structured extraction, and analysis, delivered via Amiqus’ purpose-built API, supporting fast, accurate, and efficient decision-making.
Graeme Sands, Director of Digital Business Banking at Virgin Money, commented “Business customers want a speedy account opening process and we want the same – but that needs to be done in accordance with rules designed to prevent economic crime. It was clear when we met Amiqus they had a differentiated capability in identity checking and business verification. During the pilot we saw a significant improvement in the time to complete onboarding checks while maintaining their accuracy and that’s what made us want to deploy this for our customers.”
Long-term investment in compliance
Amiqus’ partnership with Virgin Money reflects their ongoing commitment to strengthening compliance, enhancing customer experience, and driving operational efficiency across regulated sectors at scale. By investing purposefully in secure automation workflow and integrations, Amiqus enables organisations to reduce friction for end users, streamline internal processes, and uphold the highest standards of regulatory assurance.
To learn more about how Amiqus is supporting KYB checks across regulated sectors and beyond, get in touch with us today.
