Help and Support

Unlock the potential of Amiqus with our free live training sessions and support centre, designed to help you develop new skills

We have a dedicated team to help with support queries, as well as our comprehensive support centre with self help and training materials.

You can easily access our support centre and FAQs using the links below, which should enable you to solve your query.  If you can’t find the answer you need, you can reach out to the the team at [email protected], or raise a ticket via the support widget in your app or check request.

Our average response time is less than 2 hours.

I’m an Amiqus business client

If you use Amiqus for your business to do client, staff or customer verification, we have guides, support and learning materials to help you.

Amiqus business support

I was sent an Amiqus request to complete

If you have been sent a verification request by a lawyer, estate agent, recruiter or employer, we have support and guidance to help you complete it.

Amiqus support

Trouble accessing your account?

If you run into issues when setting up a new account or logging back into an existing account, these FAQs should help guide you.

On-demand training

Access on-demand training sessions from our Amiqus team, and get up to speed in just 30 minutes. Select the topic that best fits your needs and watch our pre-recorded sessions for instant support, whenever you need it. If you need some extra help, register for a 30-minute session with one of our experts, who'll be happy to walk you through your first request, or any queries you may have.

AML and KYC checking

This 30-minute session will focus on using Amiqus for AML and KYC checks.

30 mins

Staff and candidate onboarding

This 30-minute session will focus on using Amiqus for staff or candidate onboarding.

30 mins

Read the latest blogs & articles from our team

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AML

A new way to manage your watchlist monitors

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AML

International background checks made simple

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Company Culture

Writing code with two hats (and building accessibility from day one)